Your appointment letter may say Sheffield Olympic Legacy Park, yet the map may direct you to Canon Medical Arena. That difference is easy to mistake for an address error. It is not.
One Health Group sees patients at Canon Medical Arena, which sits within Sheffield Olympic Legacy Park. The site hosts outpatient consultations in orthopaedics, spinal care and general surgery. It is not the hospital where One Health Group normally performs operations. Patients may meet a consultant here, receive an assessment and discuss possible treatment. If surgery becomes necessary, the provider usually books it at a partner hospital.
Details in this guide were checked on 15 June 2026. Clinic lists, consultant schedules and waiting times can change. Your latest appointment letter should take priority over older online information.
Two names, one clinic location
NHS My Planned Care lists the service as Sheffield Olympic Legacy Park – One Health Group. The current One Health Group website uses the name Canon Medical Arena clinic.
The address is:
Canon Medical Arena
Worksop Road
Sheffield
S9 3TL
United Kingdom
Canon Medical Arena opened on Sheffield Olympic Legacy Park in October 2023. It is a mixed-use building with healthcare, sport and community facilities.
Older referral records and NHS pages may still use the wider park name. Current travel searches tend to work better with Canon Medical Arena. Check the postcode as well, especially if a taxi driver or navigation app offers several healthcare locations in Sheffield. Do not confuse this clinic with One Health Group’s head office at Psalter Lane. The two addresses serve different purposes.
Read the provider name on your letter
Several organisations deliver services inside Canon Medical Arena. One Health Group does not run every medical department in the building. LivingCare operates the diagnostic centre. Its facilities include MRI, CT, ultrasound and X-ray services. One Health Group uses part of the site as an outreach clinic where its specialists hold appointments.
This arrangement means a patient could visit the same building for services managed by different organisations. The arena name alone does not tell you who controls your referral, records or results.
Look for the provider name on your appointment letter before you call anyone. It tells you who should handle matters such as:
- Appointment changes
- Referral questions
- Test results
- Complaints or feedback
- Follow-up arrangements
- The location of any planned operation
The arena’s sports or events staff will not usually have access to medical bookings. Contact the healthcare provider named in your documents.
What Happens at Your First Appointment?
Canon Medical Arena serves as an outpatient clinic for One Health Group. Patients visit the clinic for a specialist assessment, not major surgery. The consultant may review the referral, examine the affected area and discuss symptoms, scans, medicines and past treatment.
Reason for Referral
The consultant reviews why your GP or another clinician referred you.
Symptom History
You may discuss when the symptoms started and how they have changed.
Effect on Daily Life
Explain how the problem affects work, sleep, movement or daily tasks.
Medical Background
Share details about relevant illnesses, injuries and previous operations.
Medicines and Allergies
Provide an accurate list of current medicines, doses and known allergies.
Scans and Test Results
The consultant may review available scans, reports and test results.
Physical Examination
An examination may help the consultant assess movement, pain or function.
Treatment Options
Possible next steps may include tests, therapy, medication or surgery.
Which problems are assessed here?
One Health Group’s Canon Medical Arena page lists services across orthopaedics, spinal care and general surgery.
The named areas include:
- Back and spine
- Shoulder
- Elbow
- Wrist and hand
- Foot and ankle
- Hip
- Knee
- Hernias
- Lower gastrointestinal and colorectal conditions
- Upper gastrointestinal and biliary conditions
These labels describe broad clinical areas. They do not confirm that every condition within each area can receive treatment at this site. Take knee pain as an example. One patient may need physiotherapy after an examination. Another may need an X-ray or MRI scan. Someone with severe joint damage could become a candidate for surgery. Age, symptoms, test results, general health and previous care all affect that decision.
The clinic provides planned specialist care. It is not an emergency department. Sudden weakness, severe chest pain, major trauma, heavy bleeding or another medical emergency needs urgent help through the proper emergency service.
The consultants named for Canon Medical Arena
The official location page listed five One Health Group consultants at the time of review. Website lists can change, so check the current clinic page or your appointment documents before relying on a particular name.
Mr Veejay Bagga
Mr Veejay Bagga is listed as a consultant neurosurgeon in the back and spine service. His One Health Group profile describes work in adult and paediatric neurosurgery. It also notes specialist experience with spinal disease. A referral to the back and spine service does not automatically mean that every patient will see him.
Mr Ahmed Eid
Mr Ahmed Eid is a consultant orthopaedic surgeon. The clinic list connects his work with hand, wrist, shoulder and elbow conditions. The exact consultant assigned to a patient can depend on the joint involved, the referral information and available clinic dates.
Mr Ed Holloway
Mr Ed Holloway is listed as a consultant orthopaedic surgeon whose main areas include hip and knee conditions. Patients with hip or knee symptoms may still need tests or non-surgical care before the team considers an operation.
Mr Harjeet Narula
Mr Harjeet Narula appears as a consultant general surgeon in the lower gastrointestinal and colorectal service. Conditions in this area can require different types of assessment. The referral team decides whether the clinic and consultant match the patient’s needs.
Mr Clive Kelty
Mr Clive Kelty is listed as a consultant general surgeon with an interest in upper gastrointestinal and biliary conditions. This field can include problems linked to the upper digestive system and biliary tract. A referral must contain enough clinical information for the service to assess whether it is suitable.
One Health Group says its clinical team members are NHS-trained and hold specialist registration with the General Medical Council. Anyone who wants to check a doctor can use the GMC medical register to confirm current registration, licence status and specialty details. A name on a clinic webpage is not a booking promise. Consultants may work across several locations, and their clinic dates can change. Clinical suitability also matters. One Health Group may place a patient with another qualified specialist from the same service.
Independent provider does not mean private fees
One Health Group is an independent Sheffield provider, separate from Sheffield Teaching Hospitals. Eligible NHS referrals remain free at the point of use, while private bookings may include fees. US programs such as Aetna Better Health follow separate Medicaid and provider-network rules. Healthcare access works differently in the United States, where programs such as Aetna Better Health follow state Medicaid eligibility, coverage, and provider-network rules.
One Health Group PLC is also registered with the Care Quality Commission. The CQC regulates health and social care services in England. CQC registration and a CQC inspection rating are not identical. Registration confirms that the organisation carries out regulated activities. It does not mean that every clinic has received the same inspection, report or rating. Check the CQC record for the relevant provider and service location when this information matters.
How to Request a Referral
A GP can refer a suitable patient to One Health Group through the NHS e-Referral Service. Patients may request Canon Medical Arena when it provides the required care.
| Step | What to Do |
|---|---|
| 1. Speak to your GP | Ask whether specialist care is suitable for your condition. |
| 2. Check the service | Confirm that One Health Group offers the specialty you need. |
| 3. Request the location | Mention Canon Medical Arena as your preferred clinic. |
| 4. Review the referral | Check that it names the correct body area or service. |
| 5. Follow booking instructions | Use the details provided through the NHS e-Referral Service. |
| 6. Confirm before travel | Check the date, address and specialty on your appointment letter. |
Important: Patient choice depends on medical suitability and NHS service arrangements. Emergency and some specialist referrals follow different rules. The “Refer Yourself” option can offer guidance, but it does not guarantee treatment.available route. It does not remove the need for clinical review, create an automatic NHS referral or guarantee that the service will accept the case.
A published waiting-time figure is not an appointment date
One Health Group states that its average time from consultation to treatment is 2 to 12 weeks, with variation between procedures. That figure describes the provider’s general experience. It should not be presented as a fixed wait for every person at Canon Medical Arena. NHS My Planned Care lists general surgery, orthopaedics and spinal surgery for the Sheffield Olympic Legacy Park service. At the time of review, it did not display live specialty waiting-time figures for this location.
A patient’s actual wait may depend on:
- The type of referral
- Clinical priority
- The consultant’s schedule
- Tests required before a decision
- The planned procedure
- Operating capacity at the partner hospital
- The patient’s medical fitness
- Pre-assessment results
- Cancellations or changes in service demand
A simple knee consultation and a complex spinal pathway will not follow the same timetable. Further scans can also add time between the first visit and a final treatment decision. Ask the booking or referral team for the estimate linked to your own pathway. Treat that answer as an estimate until you receive a confirmed date.
Surgery sends you to another address
One Health Group does not use its Canon Medical Arena outpatient clinic as the place for major operations. Its Patient Liaison Department arranges surgery at a partner hospital after a consultant recommends a procedure. This is one of the most useful facts to know before the first appointment. A patient may see a consultant at the arena but later travel elsewhere for pre-assessment, admission, surgery or follow-up care.
Before you agree to an operation date, ask:
- Which hospital will admit me?
- Will my original consultant perform the procedure?
- Is the operation a day case?
- Could I need an overnight stay?
- Where will the pre-operative assessment take place?
- Who will give me medicine instructions?
- Where will I return for follow-up?
- Who will arrange physiotherapy if I need it?
- What number should I call after discharge?
- What travel help or mobility support is available?
Partner hospitals have their own arrival times, parking systems and visitor policies. Information about Canon Medical Arena will not necessarily apply to the surgical hospital. Do not assume that the date, address or admission instructions from one part of the pathway apply to another. Read each new letter carefully.
Give the consultant something more useful than “it hurts”
A short symptom record can make the appointment more productive. It does not need to look like a medical report.
Write down:
- When the problem first appeared
- Where you feel the pain or other symptoms
- Whether the symptoms move to another area
- What makes them better or worse
- How they affect walking, sleep, work or personal care
- Which treatments you have already tried
- Whether the problem has changed over time
Clear examples help. “I can walk for five minutes before the pain forces me to stop” gives the consultant more information than “my leg is very painful.” Bring your appointment letter, medication list and details of allergies. Include the doses of regular medicines rather than only their names. Add relevant scan reports, dates of previous operations and notes about earlier treatment if you have them.
Patients who find medical discussions hard to remember may ask whether a relative, friend, interpreter or support person can attend. Writing down the consultant’s key advice can also help, especially when several treatment choices are discussed.
Questions worth asking in the room
Long waits can make people feel that they must accept the first option offered. A consultation should still allow time for informed questions.
Useful questions include:
- What do you think is causing my symptoms?
- Is the diagnosis certain, or do I need another test?
- Which non-surgical options remain available?
- What may happen if I wait?
- What improvement is realistic?
- What are the main risks of the suggested treatment?
- Could the symptoms return after treatment?
- How long does recovery usually take?
- Will I need help at home?
- When could I return to work?
- When could I drive again?
- Which symptoms should lead me to seek urgent help?
- Who should I contact if I have concerns later?
A recommendation should come with a reason. Patients should understand why one option suits them better than another. Immediate consent may sometimes be necessary for urgent clinical reasons, but planned care usually allows space to understand the choice. Ask for written information if the explanation feels difficult to remember.
Medicines need individual instructions
Do not stop a prescribed medicine just because a consultation or possible operation is near. Some medicines may need changes before surgery, but the correct advice depends on the drug, procedure and patient. Blood thinners, diabetes medicines, hormone treatments and other prescriptions may need special planning.
Follow instructions from the consultant, pre-assessment team or clinician who manages the medicine. General advice from an unrelated website cannot replace instructions based on your medical history. Tell the clinic about all prescription medicines, over-the-counter products and supplements you use. Include inhalers, injections, creams and medicines taken only when needed.
Finding the healthcare part of the arena
One Health Group lists free parking at Canon Medical Arena. Events at the venue may affect traffic, parking spaces or the route into the building. Leave extra time. The arena hosts more than medical appointments, and the first reception desk you see may serve a different part of the site.
Patients who need access support should contact One Health Group before the visit. Ask about the specific help required rather than relying on general venue information.
Relevant questions may cover:
- Step-free entry
- Accessible parking spaces
- A safe drop-off point
- Wheelchair access
- Lift availability
- Accessible toilets
- Hearing support
- Communication needs
- Help from the entrance to the clinic
The healthcare team can provide directions that match the appointment. General arena staff may know the building but not the arrangements for a particular clinic.
Keep these contact details with the appointment letter
One Health Group Canon Medical Arena Clinic
Canon Medical Arena
Worksop Road
Sheffield
S9 3TL
Telephone: 0114 250 5510
Email: enquiries@onehealth.co.uk
Use a direct number from your appointment letter when one is provided. It may connect to the booking team or Patient Liaison Department that manages your case.
One Health Group’s head office address is:
131 Psalter Lane
Sheffield
S11 8UX
Psalter Lane is not the Canon Medical Arena outpatient address. Do not travel there or send medical documents there unless One Health Group has specifically told you to do so.
A final check can prevent a wasted journey
Look over the appointment details one or two days before you travel. Confirm the date, arrival time, postcode and provider name. Make sure the letter says Canon Medical Arena if that is where you expect to attend. Check whether the appointment is face-to-face, by telephone or online. The named specialty should match the condition described in the referral.
It is also worth checking that:
- The clinic has received any important scan or test results
- You know which medicines to take that day
- You have the correct building entrance
- Transport arrangements allow enough time
- Any mobility or communication support has been arranged
- The person coming with you is allowed to attend
The most common source of confusion is not the consultant list or the NHS referral system. It is the location itself. Sheffield Olympic Legacy Park describes the wider site, and Canon Medical Arena is the building where One Health Group holds these outpatient clinics. Keep the latest appointment letter close. It should identify the correct provider, specialty and destination for that stage of your care.
Questions Patients Often Ask
How does One Health Group work with the NHS?
One Health Group is an independent healthcare provider. It accepts eligible NHS referrals for certain services. NHS-funded patients do not face private treatment fees.
Where is the One Health Group clinic in Sheffield?
The clinic is at Canon Medical Arena, Worksop Road, Sheffield, S9 3TL. The building sits within Sheffield Olympic Legacy Park, so appointment records may show either location name.
What happens at the Canon Medical Arena clinic?
Consultants assess symptoms, review medical records and discuss care options at this outpatient clinic. One Health Group usually arranges any required operation at a partner hospital.
Who are the consultants at this location?
The clinic page named Mr Veejay Bagga, Mr Ahmed Eid, Mr Ed Holloway, Mr Harjeet Narula and Mr Clive Kelty at the time of review. Patients should check their letter because clinic schedules can change.
How can a patient request an NHS referral?
Speak to a GP about the condition and ask whether this service is suitable. The GP can send an approved referral through the NHS e-Referral Service.
How long can treatment take?
One Health Group gives a general estimate of 2 to 12 weeks from the consultation to treatment. The actual wait depends on the procedure, medical need, required tests and hospital capacity.
What parking does the clinic provide?
The clinic page lists free parking at Canon Medical Arena. Sports and community events may reduce the number of open spaces, so allow extra time before the appointment.
Which items should a patient bring?
Bring the appointment letter, medicine list, allergy details and any relevant test reports. Short notes about symptoms and past treatment can also help the consultant.
